Lovely welcoming staff. Beautiful location.
David
июль 2024 г.
Room was very clean and tidy. There were two straight back chairs but no easy chair. The Guest relations team returned something left in the room promptly when I sent a Royal Mail bar code .
Penny
январь 2025 г.
The bed was possibly the comfiest hotel bed I've ever stayed in! I stayed for two nights and even with the poor weather I didn't mind staying in the room longer than I'd intended. The staff were great in agreeing a slightly later check out at midday too, which was very helpful with my travel plans. Breakfast wasn't included in my room rate but I could request breakfast in my room for a cost - except there were no pens in the room so that was a bit tricky. I didn't end up requesting breakfast but it was a nice touch. There is a lovely little pub called the Roebuck a minute away that does affordable and lovely breakfast so I would highly recommend that as an alternative. Similarly if the hotel's food is not to your tastes, the Roebuck or The Ship Inn further down in town are great places to eat if you're a solo female traveller.
Ahg
февраль 2025 г.
We love this hotel - it is our favorite place for a stop on the way to or from Heathrow airport. But it is much more than a stop over - the location is incredible, Richmond is a real gem and this hotel is perfectly located. You could easily make this your base to explore west London. The staff are very friendly and helpful and will work hard to accommodate your needs. The Georgian rooms are fantastic: they are a good size, they have a beautiful bathroom, a bathtub, and a comfortable bed. The restaurant is also really good.
Giovanni
апрель 2024 г.
Staff were friendly and helpful. Food was excellent.location was brilliant.hotel was very clean
Catherine
апрель 2023 г.
The staff were exceptional from the moment we arrived. They went above and beyond to fulfil any of our requests and to ensure all our needs were met. Our room was one of the smaller ones as per booking but I was impressed by the unique design which allowed for maximum use of space in the room. The hotel provides a comfortable stay in an ideal location, close to attractions, transport routes, and only a short walk into town.
Scholfield
январь 2025 г.
I wanted to express my heartfelt thanks for the wonderful stay I had at your hotel. Everything was perfect and I thoroughly enjoyed my time there. The service, facilities and overall experience were excellent and I really appreciate the hospitality shown to me. Our room was upgraded for my special day with my girlfriend. The view of the Thames from our room was unmatched. The bathtub was also magnificent. A big thank you to the hotel staff for the friendly welcome. It was a trouble-free stay and will definitely be my only choice for my next stay in Richmond.
Burak
август 2024 г.
Everything. A stylish, eclectic, 5⭐️ abode- friendly, professional staff, great music- all running smoothly & a genuine feeling of the staff loving the place in which they work. The rooms, beds, Penhaligons toiletries, linen, decor & my views-superb. The artisan chocolates- you click on a QR code to reveal your flavours!- is very up to date with digital connectivity- and the Restaurant - 144-is a brasserie style which feeds off the most amazing lounge spaces! Dogs are allowed! The elegance is not antiquated- it’s warm & the attention to detail( have a look at the wall covering in the lift!) is spot on. I’ve travelled for many decades & this hotel was a stand out for me.
Melanie
апрель 2024 г.
We have had a wonderful stay on the Hill when we checked in Ness at the front desk was so lovely and we also got a free upgrade to a beautiful suit and chocolates too ! it was our anniversary so made it extra special the hotel is in a fab location right near the entrance to the beautiful Richmond park and we also had a great breakfast all the staff are very helpful and friendly too, beautifull crisp white bedding and nice quality toiletry’s all round great experience!!!
Kathleen
февраль 2025 г.
Location and style
Sarah
март 2024 г.